FAQs

CARE INSTRUCTIONS

Once your order has arrived, open and look over your order. If you aren't using them for a few days, place them back in the box and leave them in a very cool area, and out of direct sunlight. If you have a fridge big enough that would be the best option.. After decorating with the garlands they will naturally dry out.

  • For maximum duration, lightly spray the back of your wreath/garland with water every 2-3 days.

HOW LONG DO THE GARLANDS, WREATHS, TOP TABLE TREES AND CENTERPIECES LAST?

In colder climates or northern states, our wreaths can last about 4-6 weeks. In dry climates or southern states, our wreaths last about 3-5 weeks. We suggest you place your wreath outside to increase its duration. When kept indoors, they will last about 3 weeks with proper care. For a long-lasting wreath, lightly spray the back of the wreath with water every 2-3 days. With proper care, centerpieces and tabletop trees will last at least 1-2 weeks indoors. Our garlands will last about 1 week when hung indoors; and 4 weeks or longer outdoors in cool climates all with consistent watering.

CUSTOM AND PERSONALIZED ORDERS

We are always glad to customize your order in length, size, or material. If you have any ideas let us know and we will do our best to customize your order to satisfaction. please check our minimum order size and sizing details when considering a custom order.

DO WE OFFER WHOLESALE PRICING?

We sell to stores, catalogs, and Internet companies and would gladly work with you on wholesale pricing. We drop ship orders daily using UPS and are able to palatalize orders if necessary. We can also blind drop ship orders for your company.

ARE OUR GARLANDS REAL?

Yes, all of our garlands, wreaths, and other products are fresh and always real. Except for the decorations used to decorate our products.

SIZING DETAILS

All of our regular grade garlands are between 9''-12" thick, we do offer an extra full grade which is up to 12''-16'' thick for a $2/ft upcharge.

DO YOU HAVE A MINIMUM ORDER SIZE?

Our minimum order amount is 18' total, however, it can be produced in three minimum lengths of 6'.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

CANCELLATIONS

Request a cancellation: within 6 hours of purchase.

SHIPPING DETAILS

Because our orders usually ship using via ground shipping, the shipping and arrival dates are approximate. Sometimes orders ship before or after the estimated shipping date. As a result, your shipment may arrive slightly before or slightly after the anticipated arrival date.